We currently cover the greater metropolitan area and surrounding suburbs. Please check our coverage map for specific details on service availability in your neighbourhood.
- Office & Complain 9 am to 10 pm
- headoffice@fivicomm.com
FAQs
Frequently Asked Question
We've heard it all. Here's everything you need to know before working with us.
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Which areas do you cover?
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Do you have any data limits?No, we believe in true unlimited connectivity. All our plans come with absolutely no data caps or throttling, so you can stream, game, and work without limits
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How long does installation take?Standard installation is usually completed within 2-4 hours. Our professional technicians handle everything from cabling to router setup to ensure you're up and running smoothly.
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Do I get Wi-Fi as well?Yes, a high-performance Wi-Fi 6 router is included with all our installation packages to ensure you get the best wireless coverage and speed throughout your home.
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How do I pay my monthly bill?We offer flexible payment options. You can pay via our secure online portal using any major credit or debit card, or set up a hassle-free direct debit from your bank account.