Terms & Conditions

Terms & Conditions

Welcome to FIVI Communication Pvt Ltd. By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before using our services.

Use of Services

By using our services, including internet, IPTV, CCTV installation, and network solutions, you agree to use them only for lawful purposes. Any misuse, unauthorized access, or activity that disrupts service performance is strictly prohibited.

We reserve the right to suspend or terminate services if any violation of these terms is detected.

Service Availability

Our services are primarily available in Chakwal, Talagang, and surrounding areas. Availability may vary depending on technical feasibility and location.

Installation & Activation

Installation timelines may vary based on service type and location. While we aim for timely deployment, delays may occur due to external or technical factors.

Payments & Subscriptions

All services provided by FIVI Communication Pvt Ltd are subject to agreed pricing and subscription terms.

Billing Terms

Customers are responsible for timely payments based on selected plans. Failure to make payments may result in service interruption or suspension.

Pricing Changes

We reserve the right to update pricing or subscription plans at any time. Customers will be informed of any significant changes in advance.

Customer Responsibilities

Users are responsible for providing accurate information during registration and service requests.

Equipment & Usage

Customers must ensure proper use of installed equipment. Any damage caused due to misuse may result in additional charges.

Prohibited Activities

Users must not engage in illegal activities, network abuse, or actions that compromise service quality for others.

Limitation of Liability

FIVI Communication Pvt Ltd is not liable for any indirect or incidental damages resulting from service interruptions, technical issues, or third-party dependencies.

Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our services after changes implies acceptance of the updated terms.

Contact Information

For any questions regarding these Terms & Conditions, please contact us via phone, email, or WhatsApp.